Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
LinkedIn
X (Twitter)
Gorgias versus Chaport
Compare Features, Integrations, Plugins, and Prices
Gorgias Details
Chaport Details
Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
No data available
No data available
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
Gorgias Agent Tools
Chaport Agent Tools
Agent Tools
Gorgias
Chaport
Audio Notifications
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Order Tracking
Search
Ticketing
Visitor Ban
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
Pre-chat Options
Gorgias
Chaport
Agent Status
Canned Replies
Custom Greeting
Email Capture
FAQ
Knowledgebase
Message Routing
Offline Form
Operation Hours Schedule
Pre Chat Form
Product Cards
Quick Replies
Triggers
Gorgias Widget Customization
Chaport Widget Customization
Widget Customization
Gorgias
Chaport
Avatar / Profile Picture / Logo
Colors
Notification Settings
Widget Position
3rd Party Platforms
Gorgias
Chaport
Ada
Klaviyo
Postscript
Recharge
Yotpo
Zapier
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- Gorgias vs Formilla
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- Gorgias vs Gosquared
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- Gorgias vs Livechat
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- Gorgias vs Smartsupp
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- Gorgias vs Talkative
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