Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
LinkedIn
X (Twitter)
Gorgias versus 3CX
Compare Features, Integrations, Plugins, and Prices
Gorgias Details
3CX Details
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
Agent Tools
Gorgias
3CX
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Order Tracking
Search
Ticketing
Visitor Ban
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Pre-chat Options
Gorgias
3CX
Agent Status
Canned Replies
Custom Greeting
Email Capture
FAQ
Inactivity Message
Message Routing
Offline Form
Operation Hours Schedule
Pre Chat Form
Product Cards
Quick Replies
Triggers
Gorgias Widget Customization
Widget Customization
Gorgias
3CX
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Widget Animation
Widget Position
Widget Size and Shape
Gorgias 3rd Party Platforms
3rd Party Platforms
Gorgias
3CX
Ada
Bitrix24
Freshdesk
Hubspot
JetPack CRM
Klaviyo
Microsoft Dynamics 365
Postscript
Recharge
Salesforce
Yotpo
Zapier
Zendesk
Zoho
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- Gorgias vs Olark
- Gorgias vs Openwidget
- Gorgias vs Powr
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- Gorgias vs Rumbletalk
- Gorgias vs Slaask
- Gorgias vs Smartsupp
- Gorgias vs Socialintents
- Gorgias vs Talkative
- Gorgias vs Tawk.to
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