Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus WhosOn
Compare Features, Integrations, Plugins, and Prices
Formilla Details
WhosOn Details
Owned by
WhosOn
WhosOn
Year founded
2002
2002
HQ Location
Stafford, United Kingdom
Stafford, United Kingdom
Website
whoson.com
whoson.com
No data available
No data available
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is WhosOn?
WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.
WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.
All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.
Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.
Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.
Agent Tools
Formilla
WhosOn
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Visitor Information
Visitor Page Tracking
Formilla Pre-chat Options
WhosOn Pre-chat Options
Pre-chat Options
Formilla
WhosOn
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Formilla Widget Customization
WhosOn Widget Customization
Widget Customization
Formilla
WhosOn
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
3rd Party Platforms
Formilla
WhosOn
Zapier
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