Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus Watermelon
Compare Features, Integrations, Plugins, and Prices
Formilla Details
Watermelon Details
Owned by
Watermelon B.V.
Watermelon B.V.
Year founded
2016
2016
HQ Location
Utrecht, Netherlands
Utrecht, Netherlands
Website
watermelon.co
watermelon.co
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is Watermelon?
Watermelon is a Dutch no-code chatwidget platform.
They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.
Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.
Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.
Formilla Agent Tools
Watermelon Agent Tools
Agent Tools
Formilla
Watermelon
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Language Detection
Message Filter
Notifications Audio
Notifications Visual
Real Time Translation
Search
Tags
Team Inbox
Typing Indicator
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Formilla
Watermelon
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Quick Replies
Response Expectation
Triggers
Formilla Widget Customization
Watermelon Widget Customization
Widget Customization
Formilla
Watermelon
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Light and Dark Themes
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Tagline / Description
Visitor Migrate to Mobile (QR)
Visitor Notification Counter
Visitor Pop out Window
Visitor Request Human Agent
Widget Animation
Widget Behaviour
Widget CSS Editing
Widget Mobile
Widget Position
Widget Size and Shape
Formilla 3rd Party Platforms
Watermelon 3rd Party Platforms
3rd Party Platforms
Formilla
Watermelon
Salesforce
Webhooks
Zapier
CMS Integrations
Formilla
Watermelon
BigCommerce
Blogger
Bubble
Cardd
Cloudflare
Drupal
Dukaan
Ecwid
Facebook Marketplace
Ghost
GoDaddy
Jimdo
Joomla
Lightspeed
Magento
Moodle
OpenCart
Phoenix
Prestashop
Shoper
Shopify
Shopware
Squarespace
Unbounce
Volusion
Webex
Webflow
Weebly
Wix
WooCommerce
WordPress
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