Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus VirtualSpirits
Compare Features, Integrations, Plugins, and Prices
Formilla Details
VirtualSpirits Details
Owned by
VirtualSpirits
VirtualSpirits
Year founded
2006
2006
HQ Location
Tel Aviv, Israel
Tel Aviv, Israel
Website
virtualspirits.com
virtualspirits.com
No data available
No data available
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is VirtualSpirits?
The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.
The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.
Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.
Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.
VirtualSpirits Agent Tools
Agent Tools
Formilla
VirtualSpirits
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Visitor Information
Visitor Page Tracking
Formilla Pre-chat Options
VirtualSpirits Pre-chat Options
Pre-chat Options
Formilla
VirtualSpirits
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Formilla Widget Customization
VirtualSpirits Widget Customization
Widget Customization
Formilla
VirtualSpirits
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
3rd Party Platforms
Formilla
VirtualSpirits
Zapier
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