Formilla
2012
San Diego CA, United States
formilla.com
Compare Features, Integrations, Plugins, and Prices
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.
The integration with Mitel is unique and caters to a group of companies that already have voice services.
Canned Replies
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Mark as Spam
Meeting Scheduling
Message Filter
Real Time Translation
Screen Sharing
Tags
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Callback Request
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Message Routing
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Real Time Customization
Remove -Powered by-
Widget Behaviour
Widget CSS Editing
Widget Position
Calendly
Dialogflow
GPT
Microsoft Teams
Salesforce
Webhooks
Zapier
Zendesk