Our business model
View Formilla profile
Formilla
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View SocialIntents profile
SocialIntents
In-app Live Chat Live Chat
Live Chat Slack GPT

Formilla versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

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Overview

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

SocialIntents Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
Website
formilla.com
LinkedIn
X (Twitter)

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
Website
socialintents.com
No data available
No data available

SocialIntents Notable Customers

No Data Available

What is Formilla?

Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is SocialIntents?

Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

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Features

Formilla Agent Interface Platforms

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

SocialIntents Agent Interface Platforms

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Agent Interface Platforms

Formilla

SocialIntents

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Formilla Agent Tools

Audio Messages

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Typing Indicator

Visitor Information

Visitor Page Tracking

Visual Notifications

SocialIntents Agent Tools

Audio Messages

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Typing Indicator

Visitor Information

Visitor Page Tracking

Visual Notifications

Agent Tools

Formilla

SocialIntents

Audio Messages

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Message Filter

Typing Indicator

Visitor Information

Visitor Page Tracking

Visual Notifications

Formilla Pre-chat Options

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

SocialIntents Pre-chat Options

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Pre-chat Options

Formilla

SocialIntents

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Formilla Supported Channels

Email

Mobile In-app Chat

Website Chatwidget

SocialIntents Supported Channels

Email

Mobile In-app Chat

Website Chatwidget

Supported Channels

Formilla

SocialIntents

Email

Mobile In-app Chat

Website Chatwidget

Formilla Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget CSS Editing

Widget Position

SocialIntents Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget CSS Editing

Widget Position

Widget Customization

Formilla

SocialIntents

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Visitor Request Human Agent

Widget Behaviour

Widget CSS Editing

Widget Position

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Integrations

Formilla 3rd Party Platforms

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

SocialIntents 3rd Party Platforms

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

3rd Party Platforms

Formilla

SocialIntents

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Formilla CMS Integrations

BigCommerce

Joomla

OpenCart

Shopify

Webex

Weebly

Wix

WordPress

SocialIntents CMS Integrations

BigCommerce

Joomla

OpenCart

Shopify

Webex

Weebly

Wix

WordPress

CMS Integrations

Formilla

SocialIntents

BigCommerce

Joomla

OpenCart

Shopify

Webex

Weebly

Wix

WordPress

Comparisons