Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus LiveChat
Compare Features, Integrations, Plugins, and Prices
Formilla Details
LiveChat Details
Owned by
LiveChat, Inc
LiveChat, Inc
Year founded
2002
2002
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
livechat.com
livechat.com
No data available
No data available
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is LiveChat?
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
Agent Tools
Formilla
LiveChat
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Tags
Ticketing
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Formilla
LiveChat
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Email Capture
FAQ
Instant Replies
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Formilla Widget Customization
LiveChat Widget Customization
Widget Customization
Formilla
LiveChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Widget CSS Editing
Widget Position
Widget Size and Shape
Formilla 3rd Party Platforms
3rd Party Platforms
Formilla
LiveChat
Calendly
Clearbit
Dropbox
Feederloop
GIPHY
Google Ads
Google Drive
Google Meet
Google Tag Manager
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
PayPal
Pipedrive
ProProfs
Salesforce
Slack
Stripe
TeamViewer
Tumblr
Webhooks
Zapier
Zendesk
Zoho
Zoom
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- Livechat vs 3CX
- Livechat vs Acornchat
- Livechat vs Boei
- Livechat vs Chaport
- Livechat vs Chatlayer
- Livechat vs Chatlio
- Livechat vs Chatra
- Livechat vs Chatwoot
- Livechat vs Comm100
- Livechat vs Crisp
- Livechat vs Drift
- Livechat vs Elfsight
- Livechat vs Feederloop
- Livechat vs Formilla
- Livechat vs Freshchat
- Livechat vs Futy
- Livechat vs Gorgias
- Livechat vs Gosquared
- Livechat vs Helpscout
- Livechat vs Hubspot
- Livechat vs Hybridchat
- Livechat vs Intercom
- Livechat vs Jivochat
- Livechat vs Kommunicate
- Livechat vs Live Agent
- Livechat vs Melibo
- Livechat vs Misterchat
- Livechat vs Nser
- Livechat vs Olark
- Livechat vs Openwidget
- Livechat vs Powr
- Livechat vs Rocket Chat
- Livechat vs Rumbletalk
- Livechat vs Slaask
- Livechat vs Smartsupp
- Livechat vs Socialintents
- Livechat vs Talkative
- Livechat vs Tawk.to
- Livechat vs Tidio
- Livechat vs Trengo
- Livechat vs Userlike
- Livechat vs Virtualspirits
- Livechat vs Watermelon
- Livechat vs Whoson