Our business model
View Formilla profile
Formilla
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View Kommunicate profile
Kommunicate
Chatbot Conversational AI Help Desk
Live Chat Integrations Omnichannel

Formilla versus Kommunicate


Compare Features, Integrations, Plugins, and Prices

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Overview

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Kommunicate Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $40 p/m
Free Plan: Available
Free Trial: 30 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
Website
formilla.com
LinkedIn
X (Twitter)

Kommunicate Details

Owned by
Intentive Technologies Pvt Ltd.
Year founded
2020
HQ Location
Bangalore, India
Website
kommunicate.io
Kommunicate on LinkedIn
Kommunicate on X

What is Formilla?

Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is Kommunicate?

Kommunicate is a no-code, drag-and-drop chatbot platform for all business sizes. They can help companies to deliver personalized experiences with their live chat.

With Kommunicate, you can create fully customized chat widgets that can be easily integrated with mobile apps built on native and hybrid frameworks, websites, and tablets.

Its powerful NLP, with integrations with Zendesk, WhatsApp, Telegram, Messenger, Zapier, Google Analytics, and many more, makes it easy for you to use the same chatbot on different platforms. 

Kommunicate offers solutions for growing start-ups up to enterprises with their simple and intuitive user interface wrapped over a powerful conversational AI.

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Features

Formilla Agent Interface Platforms

Android

iOS

MacOS

Website Dashboard

Windows

Kommunicate Agent Interface Platforms

Android

iOS

MacOS

Website Dashboard

Windows

Agent Interface Platforms

Formilla

Kommunicate

Android

iOS

MacOS

Website Dashboard

Windows

Formilla Agent Tools

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

File Sharing

Keyboard Shortcuts

Search

Tags

Ticketing

Visitor Information

Visitor Page Tracking

Kommunicate Agent Tools

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

File Sharing

Keyboard Shortcuts

Search

Tags

Ticketing

Visitor Information

Visitor Page Tracking

Agent Tools

Formilla

Kommunicate

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

File Sharing

Keyboard Shortcuts

Search

Tags

Ticketing

Visitor Information

Visitor Page Tracking

Formilla Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Kommunicate Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Pre-chat Options

Formilla

Kommunicate

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pre Chat Form

Quick Replies

Triggers

Formilla Supported Channels

Email

Facebook Messenger

Line

Telegram

Website Chatwidget

Kommunicate Supported Channels

Email

Facebook Messenger

Line

Telegram

Website Chatwidget

Supported Channels

Formilla

Kommunicate

Email

Facebook Messenger

Line

Telegram

Website Chatwidget

Formilla Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget CSS Editing

Widget Mobile

Widget Position

Kommunicate Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget CSS Editing

Widget Mobile

Widget Position

Widget Customization

Formilla

Kommunicate

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget CSS Editing

Widget Mobile

Widget Position

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Integrations

Formilla 3rd Party Platforms

Agile CRM

Dialogflow

Pipedrive

Twilio

Webhooks

Zapier

Zendesk

Kommunicate 3rd Party Platforms

Agile CRM

Dialogflow

Pipedrive

Twilio

Webhooks

Zapier

Zendesk

3rd Party Platforms

Formilla

Kommunicate

Agile CRM

Dialogflow

Pipedrive

Twilio

Webhooks

Zapier

Zendesk

Formilla CMS Integrations

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Webflow

Weebly

Wix

WooCommerce

WordPress

Kommunicate CMS Integrations

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Webflow

Weebly

Wix

WooCommerce

WordPress

CMS Integrations

Formilla

Kommunicate

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

OpenCart

Shopify

Squarespace

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons