Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus Crisp
Compare Features, Integrations, Plugins, and Prices
Formilla Details
Crisp Details
Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
Formilla Agent Tools
Crisp Agent Tools
Agent Tools
Formilla
Crisp
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Formilla
Crisp
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Widget Customization
Formilla
Crisp
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget CSS Editing
Widget Mobile
Widget Position
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- Formilla vs Boei
- Formilla vs Chaport
- Formilla vs Chatlayer
- Formilla vs Chatlio
- Formilla vs Chatra
- Formilla vs Chatwoot
- Formilla vs Comm100
- Formilla vs Drift
- Formilla vs Elfsight
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- Formilla vs Freshchat
- Formilla vs Futy
- Formilla vs Gorgias
- Formilla vs Gosquared
- Formilla vs Helpscout
- Formilla vs Hubspot
- Formilla vs Hybridchat
- Formilla vs Intercom
- Formilla vs Jivochat
- Formilla vs Kommunicate
- Formilla vs Live Agent
- Formilla vs Livechat
- Formilla vs Melibo
- Formilla vs Misterchat
- Formilla vs Nser
- Formilla vs Olark
- Formilla vs Openwidget
- Formilla vs Powr
- Formilla vs Rocket Chat
- Formilla vs Rumbletalk
- Formilla vs Slaask
- Formilla vs Smartsupp
- Formilla vs Socialintents
- Formilla vs Talkative
- Formilla vs Tawk.to
- Formilla vs Tidio
- Formilla vs Trengo
- Formilla vs Userlike
- Formilla vs Virtualspirits
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