Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus Chaport
Compare Features, Integrations, Plugins, and Prices
Formilla Details
Chaport Details
Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
No data available
No data available
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
Formilla Agent Tools
Chaport Agent Tools
Agent Tools
Formilla
Chaport
Audio Notifications
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Search
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
Pre-chat Options
Formilla
Chaport
Automated Custom Greeting
Custom Greeting
Email Capture
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Formilla
Chaport
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Widget CSS Editing
Widget Position
3rd Party Platforms
Formilla
Chaport
Zapier
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- Formilla vs Helpscout
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