Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
LinkedIn
X (Twitter)
Formilla versus 3CX
Compare Features, Integrations, Plugins, and Prices
Formilla Details
3CX Details
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
Agent Tools
Formilla
3CX
Canned Replies
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
File Sharing
Search
Ticketing
Visitor Ban
Visitor Information
Visitor Page Tracking
Pre-chat Options
Formilla
3CX
Agent Status
Automated Custom Greeting
Custom Greeting
Email Capture
Inactivity Message
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Formilla
3CX
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget Animation
Widget CSS Editing
Widget Position
Widget Size and Shape
Formilla 3rd Party Platforms
3CX 3rd Party Platforms
3rd Party Platforms
Formilla
3CX
Bitrix24
Freshdesk
Hubspot
JetPack CRM
Microsoft Dynamics 365
Salesforce
Zapier
Zendesk
Zoho
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- Formilla vs Chatlayer
- Formilla vs Chatlio
- Formilla vs Chatra
- Formilla vs Chatwoot
- Formilla vs Comm100
- Formilla vs Crisp
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- Formilla vs Futy
- Formilla vs Gorgias
- Formilla vs Gosquared
- Formilla vs Helpscout
- Formilla vs Hubspot
- Formilla vs Hybridchat
- Formilla vs Intercom
- Formilla vs Jivochat
- Formilla vs Kommunicate
- Formilla vs Live Agent
- Formilla vs Livechat
- Formilla vs Melibo
- Formilla vs Misterchat
- Formilla vs Nser
- Formilla vs Olark
- Formilla vs Openwidget
- Formilla vs Powr
- Formilla vs Rocket Chat
- Formilla vs Rumbletalk
- Formilla vs Slaask
- Formilla vs Smartsupp
- Formilla vs Socialintents
- Formilla vs Talkative
- Formilla vs Tawk.to
- Formilla vs Tidio
- Formilla vs Trengo
- Formilla vs Userlike
- Formilla vs Virtualspirits
- Formilla vs Watermelon
- Formilla vs Whoson