Drift
2015
Boston MA, United States
drift.com
Compare Features, Integrations, Plugins, and Prices
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
AI Assisted Flow
Canned Replies
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Canned Replies
Custom Greeting
FAQ
Instant Replies
Message Routing
Operation Hours Schedule
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
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