Drift
2015
Boston MA, United States
drift.com
Compare Features, Integrations, Plugins, and Prices
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Tags
Ticketing
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
FAQ
Instant Replies
Knowledgebase
Message Routing
Operation Hours Schedule
Pre Chat Form
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Widget Position
Widget Size and Shape
Calendly
Clearbit
Dropbox
Feederloop
Front
GIPHY
Google Ads
Google Drive
Google Meet
Google Sheets
Google Tag Manager
Hubspot
Jira
Mailchimp
Marketo
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
Okta
PayPal
Pipedrive
ProProfs
Salesforce
Slack
Stripe
TeamViewer
Tumblr
Webhooks
Zapier
Zendesk
Zoho
Zoom