Drift
2015
Boston MA, United States
drift.com
Compare Features, Integrations, Plugins, and Prices
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Language Detection
Meeting Scheduling
Search
Team Inbox
Visitor Ban
Visitor Information
Visitor Page Tracking
Canned Replies
Custom Greeting
Instant Replies
Knowledgebase
Message Routing
Operation Hours Schedule
Pre Chat Form
Colors
Widget Animation