Owned by
Drift
Drift
Year founded
2015
2015
HQ Location
Boston MA, United States
Boston MA, United States
Website
drift.com
drift.com
LinkedIn
X (Twitter)
Drift versus Formilla
Compare Features, Integrations, Plugins, and Prices
Drift Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
What is Drift?
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Agent Tools
Drift
Formilla
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Visitor Ban
Visitor Information
Visitor Page Tracking
Pre-chat Options
Drift
Formilla
Automated Custom Greeting
Canned Replies
Custom Greeting
Email Capture
Instant Replies
Message Routing
Operation Hours Schedule
Pre Chat Form
Triggers
Drift Widget Customization
Formilla Widget Customization
Widget Customization
Drift
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
Formilla 3rd Party Platforms
3rd Party Platforms
Drift
Formilla
Clearbit
Feederloop
Front
Google Meet
Google Sheets
Hubspot
Marketo
Microsoft Dynamics 365
Microsoft Teams
Okta
Salesforce
Slack
Webhooks
Zapier
Zendesk
Zoom
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