Drift
2015
Boston MA, United States
drift.com
Compare Features, Integrations, Plugins, and Prices
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
Canned Replies
Chat History
Chat Rating
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Message Filter
Tags
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Agent Status
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Instant Replies
Message Routing
Pre Chat Form
Product Cards
Colors
Visitor Pop out Window
Clearbit
Dialogflow
Dyte Video & Voice Call
Feederloop
Front
Google Meet
Google Sheets
Google Translate
Hubspot
Marketo
Microsoft Dynamics 365
Microsoft Teams
Okta
Salesforce
Slack
Webhooks
Zapier
Zendesk
Zoom