Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
Crisp versus Olark
Compare Features, Integrations, Plugins, and Prices
Crisp Details
Olark Details
Owned by
Olark
Olark
Year founded
2008
2008
HQ Location
Ann Arbor MI, United States
Ann Arbor MI, United States
Website
olark.com
olark.com
No data available
No data available
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
What is Olark?
Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.
Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.
Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.
To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.
Crisp Agent Tools
Olark Agent Tools
Agent Tools
Crisp
Olark
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Mark as Spam
Notifications Audio
Notifications Visual
Real Time Translation
Reminders
Search
Tags
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Crisp
Olark
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Offline Form
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Widget Customization
Crisp
Olark
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
3rd Party Platforms
Crisp
Olark
Aircall
Calendly
Dialogflow
GitHub
Google Meet
Help Scout
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Pipedrive
Rating Fish
Salesforce
Slack
Trello
Twilio
Webhooks
Zapier
Zendesk
Zoho
Zoom
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- Olark vs 3CX
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- Olark vs Chatra
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- Olark vs Crisp
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- Olark vs Freshchat
- Olark vs Futy
- Olark vs Gorgias
- Olark vs Gosquared
- Olark vs Helpscout
- Olark vs Hubspot
- Olark vs Hybridchat
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- Olark vs Powr
- Olark vs Rocket Chat
- Olark vs Rumbletalk
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- Olark vs Smartsupp
- Olark vs Socialintents
- Olark vs Talkative
- Olark vs Tawk.to
- Olark vs Tidio
- Olark vs Trengo
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