Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
Crisp versus Chatra
Compare Features, Integrations, Plugins, and Prices
Crisp Details
Chatra Details
Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
No data available
No data available
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
Crisp Agent Tools
Chatra Agent Tools
Agent Tools
Crisp
Chatra
AI Assisted Flow
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Status
Chat Transcripts
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Crisp
Chatra
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Offline Form
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Widget Customization
Crisp
Chatra
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
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- Crisp vs Tidio
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