Our business model
View Comm100 profile
Comm100
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View SocialIntents profile
SocialIntents
In-app Live Chat Live Chat
Live Chat Slack GPT

Comm100 versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

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Overview

Comm100 Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada
Website
comm100.com
Comm100 on LinkedIn
Comm100 on X

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
Website
socialintents.com
No data available
No data available

SocialIntents Notable Customers

No Data Available

What is Comm100?

Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is SocialIntents?

Social Intents offers a basic live chat widget that focuses on integrations with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Social Intents has also recently added ChatGPT integration in all their plans.

Social Intents doesn’t share any examples of its customer base.

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Features

Comm100 Agent Interface Platforms

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

SocialIntents Agent Interface Platforms

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Agent Interface Platforms

Comm100

SocialIntents

Android

iOS

MacOS

Microsoft Teams

Slack

Website Dashboard

Windows

Comm100 Agent Tools

AI Assisted Flow

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Mark as Spam

Message Filter

Search

Ticketing

Typing Indicator

Visitor Ban

Visual Notifications

SocialIntents Agent Tools

AI Assisted Flow

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Mark as Spam

Message Filter

Search

Ticketing

Typing Indicator

Visitor Ban

Visual Notifications

Agent Tools

Comm100

SocialIntents

AI Assisted Flow

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Keyboard Shortcuts

Mark as Spam

Message Filter

Search

Ticketing

Typing Indicator

Visitor Ban

Visual Notifications

Comm100 Pre-chat Options

Canned Replies

Conversation Routing

Operation Hours Schedule

Pre Chat Form

Triggers

SocialIntents Pre-chat Options

Canned Replies

Conversation Routing

Operation Hours Schedule

Pre Chat Form

Triggers

Pre-chat Options

Comm100

SocialIntents

Canned Replies

Conversation Routing

Operation Hours Schedule

Pre Chat Form

Triggers

Comm100 Supported Channels

Email

Facebook Messenger

Instagram

Line

Mobile In-app Chat

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

SocialIntents Supported Channels

Email

Facebook Messenger

Instagram

Line

Mobile In-app Chat

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Supported Channels

Comm100

SocialIntents

Email

Facebook Messenger

Instagram

Line

Mobile In-app Chat

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Comm100 Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Request Human Agent

Widget Behaviour

Widget Position

SocialIntents Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Request Human Agent

Widget Behaviour

Widget Position

Widget Customization

Comm100

SocialIntents

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Request Human Agent

Widget Behaviour

Widget Position

>

Integrations

Comm100 3rd Party Platforms

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

SocialIntents 3rd Party Platforms

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

3rd Party Platforms

Comm100

SocialIntents

Airtable

Calendly

Dialogflow

Google Sheets

GPT

Hubspot

Jira

Klaviyo

LinkedIn

Mailchimp

Microsoft Dynamics 365

Microsoft Teams

Pipedrive

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zoom

Comm100 CMS Integrations

BigCommerce

Drupal

Joomla

Magento

Shopify

Webex

Wix

WordPress

SocialIntents CMS Integrations

BigCommerce

Drupal

Joomla

Magento

Shopify

Webex

Wix

WordPress

CMS Integrations

Comm100

SocialIntents

BigCommerce

Drupal

Joomla

Magento

Shopify

Webex

Wix

WordPress

Comparisons