Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus OpenWidget
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
OpenWidget Details
Owned by
LiveChat, Inc.
LiveChat, Inc.
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
No data available
No data available
OpenWidget Notable Customers
PrintawaveWhat is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
OpenWidget Agent Tools
Agent Tools
Comm100
OpenWidget
AI Assisted Flow
Canned Replies
Channel Switching
Chat Transcripts
File Sharing
Mark as Spam
Search
Ticketing
Visitor Ban
Comm100 Pre-chat Options
OpenWidget Pre-chat Options
Pre-chat Options
Comm100
OpenWidget
Canned Replies
Email Capture
Operation Hours Schedule
Product Cards
Widget Customization
Comm100
OpenWidget
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Light and Dark Themes
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
3rd Party Platforms
Comm100
OpenWidget
Zapier
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