Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus melibo
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
melibo Details
Owned by
MakeIT Consulting GmbH & Co. KG
MakeIT Consulting GmbH & Co. KG
Year founded
2021
2021
HQ Location
Frankfurt am Main, Germany
Frankfurt am Main, Germany
Website
melibo.de
melibo.de
What is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
Agent Tools
Comm100
melibo
AI Assisted Flow
Canned Replies
Channel Switching
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Mark as Spam
Search
Ticketing
Visitor Ban
Visitor Page Tracking
Visitor Typing Preview
Comm100 Pre-chat Options
melibo Pre-chat Options
Pre-chat Options
Comm100
melibo
Canned Replies
FAQ
Operation Hours Schedule
Widget Customization
Comm100
melibo
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
3rd Party Platforms
Comm100
melibo
Hubspot
Pipedrive
Zapier
Zendesk
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