Comm100
2009
Vancouver, Canada
comm100.com
Compare Features, Integrations, Plugins, and Prices
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Mark as Spam
Notifications Audio
Notifications Visual
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Automated Custom Greeting
Canned Replies
Conversation Routing
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape