Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus JivoChat
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
JivoChat Details
Owned by
JivoSite
JivoSite
Year founded
2012
2012
HQ Location
Vitoria ES, Brazil
Vitoria ES, Brazil
Website
jivochat.com
jivochat.com
What is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is JivoChat?
JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.
JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.
Comm100 Agent Tools
JivoChat Agent Tools
Agent Tools
Comm100
JivoChat
AI Assisted Flow
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Reminders
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Typing Preview
Pre-chat Options
Comm100
JivoChat
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Quick Replies
Triggers
Comm100 Widget Customization
JivoChat Widget Customization
Widget Customization
Comm100
JivoChat
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Tagline / Description
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Mobile
Widget Position
Widget Size and Shape
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