Comm100
2009
Vancouver, Canada
comm100.com
Compare Features, Integrations, Plugins, and Prices
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Transcripts
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Mark as Spam
Order Tracking
Search
Ticketing
Visitor Ban
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Agent Status
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Operation Hours Schedule
Product Cards
Quick Replies
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Ada
Klaviyo
Postscript
Recharge
Yotpo
Zapier