Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus Formilla
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
What is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Agent Tools
Comm100
Formilla
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Mark as Spam
Search
Ticketing
Visitor Ban
Visitor Information
Visitor Page Tracking
Comm100 Pre-chat Options
Formilla Pre-chat Options
Pre-chat Options
Comm100
Formilla
Automated Custom Greeting
Canned Replies
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Comm100
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget CSS Editing
Widget Position
3rd Party Platforms
Comm100
Formilla
Zapier
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