Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus Chatra
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
Chatra Details
Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
No data available
No data available
What is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
Agent Tools
Comm100
Chatra
AI Assisted Flow
Canned Replies
Channel Switching
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Mark as Spam
Search
Ticketing
Visitor Ban
Visitor Information
Visitor Typing Preview
Comm100 Pre-chat Options
Chatra Pre-chat Options
Pre-chat Options
Comm100
Chatra
Automated Custom Greeting
Canned Replies
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Comm100
Chatra
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
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