Owned by
Comm100
Comm100
Year founded
2009
2009
HQ Location
Vancouver, Canada
Vancouver, Canada
Website
comm100.com
comm100.com
Comm100 versus Chaport
Compare Features, Integrations, Plugins, and Prices
Comm100 Details
Chaport Details
Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
No data available
No data available
What is Comm100?
Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.
With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.
Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
Comm100 Agent Tools
Chaport Agent Tools
Agent Tools
Comm100
Chaport
AI Assisted Flow
Audio Notifications
Canned Replies
Channel Switching
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Mark as Spam
Notifications Audio
Notifications Visual
Search
Ticketing
Visitor Ban
Visitor Typing Preview
Visual Notifications
Comm100 Pre-chat Options
Chaport Pre-chat Options
Pre-chat Options
Comm100
Chaport
Canned Replies
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Widget Customization
Comm100
Chaport
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
3rd Party Platforms
Comm100
Chaport
Zapier
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