Owned by
Chatwoot, Inc.
Chatwoot, Inc.
Year founded
2016
2016
HQ Location
Dover DE, United States
Dover DE, United States
Website
chatwoot.com
chatwoot.com
Chatwoot versus Formilla
Compare Features, Integrations, Plugins, and Prices
Chatwoot Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
What is Chatwoot?
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Agent Tools
Chatwoot
Formilla
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Message Filter
Tags
Typing Indicator
Visitor Information
Visitor Page Tracking
Pre-chat Options
Chatwoot
Formilla
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Email Capture
Operation Hours Schedule
Pre Chat Form
Product Cards
Triggers
Widget Customization
Chatwoot
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Visitor Pop out Window
Widget CSS Editing
Widget Position
Chatwoot 3rd Party Platforms
Formilla 3rd Party Platforms
3rd Party Platforms
Chatwoot
Formilla
Dialogflow
Dyte Video & Voice Call
Google Translate
Slack
Webhooks
Zapier
- Chatwoot vs 3CX
- Chatwoot vs Acornchat
- Chatwoot vs Boei
- Chatwoot vs Chaport
- Chatwoot vs Chatlayer
- Chatwoot vs Chatlio
- Chatwoot vs Chatra
- Chatwoot vs Comm100
- Chatwoot vs Crisp
- Chatwoot vs Drift
- Chatwoot vs Elfsight
- Chatwoot vs Feederloop
- Chatwoot vs Freshchat
- Chatwoot vs Futy
- Chatwoot vs Gorgias
- Chatwoot vs Gosquared
- Chatwoot vs Helpscout
- Chatwoot vs Hubspot
- Chatwoot vs Hybridchat
- Chatwoot vs Intercom
- Chatwoot vs Jivochat
- Chatwoot vs Kommunicate
- Chatwoot vs Live Agent
- Chatwoot vs Livechat
- Chatwoot vs Melibo
- Chatwoot vs Misterchat
- Chatwoot vs Nser
- Chatwoot vs Olark
- Chatwoot vs Openwidget
- Chatwoot vs Powr
- Chatwoot vs Rocket Chat
- Chatwoot vs Rumbletalk
- Chatwoot vs Slaask
- Chatwoot vs Smartsupp
- Chatwoot vs Socialintents
- Chatwoot vs Talkative
- Chatwoot vs Tawk.to
- Chatwoot vs Tidio
- Chatwoot vs Trengo
- Chatwoot vs Userlike
- Chatwoot vs Virtualspirits
- Chatwoot vs Watermelon
- Chatwoot vs Whoson
- Formilla vs 3CX
- Formilla vs Acornchat
- Formilla vs Boei
- Formilla vs Chaport
- Formilla vs Chatlayer
- Formilla vs Chatlio
- Formilla vs Chatra
- Formilla vs Chatwoot
- Formilla vs Comm100
- Formilla vs Crisp
- Formilla vs Drift
- Formilla vs Elfsight
- Formilla vs Feederloop
- Formilla vs Freshchat
- Formilla vs Futy
- Formilla vs Gorgias
- Formilla vs Gosquared
- Formilla vs Helpscout
- Formilla vs Hubspot
- Formilla vs Hybridchat
- Formilla vs Intercom
- Formilla vs Jivochat
- Formilla vs Kommunicate
- Formilla vs Live Agent
- Formilla vs Livechat
- Formilla vs Melibo
- Formilla vs Misterchat
- Formilla vs Nser
- Formilla vs Olark
- Formilla vs Openwidget
- Formilla vs Powr
- Formilla vs Rocket Chat
- Formilla vs Rumbletalk
- Formilla vs Slaask
- Formilla vs Smartsupp
- Formilla vs Socialintents
- Formilla vs Talkative
- Formilla vs Tawk.to
- Formilla vs Tidio
- Formilla vs Trengo
- Formilla vs Userlike
- Formilla vs Virtualspirits
- Formilla vs Watermelon
- Formilla vs Whoson