Chatwoot, Inc.
2016
Dover DE, United States
chatwoot.com
Compare Features, Integrations, Plugins, and Prices
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
Chatlio is a chat service that allows agents to chat from Slack directly.
Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!
If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Geo Tracking
Internal Notes
Keyboard Shortcuts
Message Filter
Screenshots
Tags
Typing Indicator
Visitor Information
Visitor Page Tracking
Agent Status
Canned Replies
Conversation Routing
Email Capture
Pre Chat Form
Product Cards
Triggers
Colors
Remove -Powered by-
Visitor Pop out Window
Widget Behaviour
Widget CSS Editing
Widget Size and Shape
Dialogflow
Dyte Video & Voice Call
Google Translate
Slack
Webhooks
Zapier