Owned by
Chatwoot, Inc.
Chatwoot, Inc.
Year founded
2016
2016
HQ Location
Dover DE, United States
Dover DE, United States
Website
chatwoot.com
chatwoot.com
Chatwoot versus Chatlayer
Compare Features, Integrations, Plugins, and Prices
Chatwoot Details
Chatlayer Details
Owned by
Chatlayer
Chatlayer
Year founded
2018
2018
HQ Location
Antwerp, Belgium
Antwerp, Belgium
Website
chatlayer.ai
chatlayer.ai
No data available
No data available
What is Chatwoot?
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
What is Chatlayer?
Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.
Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.
Agent Tools
Chatwoot
Chatlayer
Canned Replies
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Message Filter
Tags
Typing Indicator
Chatwoot Pre-chat Options
Chatlayer Pre-chat Options
Pre-chat Options
Chatwoot
Chatlayer
Agent Status
Canned Replies
Conversation Routing
Email Capture
Pre Chat Form
Product Cards
Chatwoot Widget Customization
Chatlayer Widget Customization
Widget Customization
Chatwoot
Chatlayer
Colors
Visitor Pop out Window
Chatwoot 3rd Party Platforms
Chatlayer 3rd Party Platforms
3rd Party Platforms
Chatwoot
Chatlayer
Dialogflow
Dyte Video & Voice Call
Google Translate
Slack
Webhooks
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