Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus WhosOn
Compare Features, Integrations, Plugins, and Prices
Chatra Details
WhosOn Details
Owned by
WhosOn
WhosOn
Year founded
2002
2002
HQ Location
Stafford, United Kingdom
Stafford, United Kingdom
Website
whoson.com
whoson.com
No data available
No data available
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is WhosOn?
WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.
WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.
All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.
Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.
Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.
Agent Tools
Chatra
WhosOn
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Chatra Pre-chat Options
WhosOn Pre-chat Options
Pre-chat Options
Chatra
WhosOn
Automated Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Chatra Widget Customization
WhosOn Widget Customization
Widget Customization
Chatra
WhosOn
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Position
Widget Size and Shape
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