Chatra
2015
Wilmington DE, United States
chatra.com
Compare Features, Integrations, Plugins, and Prices
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.
The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.
Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.
Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Automated Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Position
Widget Size and Shape