Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus Tidio
Compare Features, Integrations, Plugins, and Prices
Chatra Details
Tidio Details
Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
No data available
No data available
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
Agent Tools
Chatra
Tidio
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Chatra Pre-chat Options
Tidio Pre-chat Options
Pre-chat Options
Chatra
Tidio
Automated Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Chatra Widget Customization
Tidio Widget Customization
Widget Customization
Chatra
Tidio
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Position
Widget Size and Shape
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- Tidio vs Futy
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- Tidio vs Gosquared
- Tidio vs Helpscout
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