Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus OpenWidget
Compare Features, Integrations, Plugins, and Prices
Chatra Details
OpenWidget Details
Owned by
LiveChat, Inc.
LiveChat, Inc.
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
No data available
No data available
OpenWidget Notable Customers
PrintawaveWhat is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
Agent Tools
Chatra
OpenWidget
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
OpenWidget Pre-chat Options
Pre-chat Options
Chatra
OpenWidget
Automated Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Product Cards
Triggers
OpenWidget Widget Customization
Widget Customization
Chatra
OpenWidget
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Widget Position
Widget Size and Shape
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