Chatra
2015
Wilmington DE, United States
chatra.com
Compare Features, Integrations, Plugins, and Prices
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
AI Assisted Flow
Canned Replies
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Tags
Ticketing
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
FAQ
Instant Replies
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Widget Position
Widget Size and Shape
Calendly
Clearbit
Dropbox
Feederloop
GIPHY
Google Ads
Google Drive
Google Meet
Google Tag Manager
Help Scout
Hubspot
Jira
Mailchimp
Median Screenshare
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
PayPal
Pipedrive
ProProfs
Salesforce
Slack
Stripe
TeamViewer
Tumblr
Upscope Co-browsing
Webhooks
Zapier
Zendesk
Zoho
Zoom