Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus HybridChat
Compare Features, Integrations, Plugins, and Prices
Chatra Details
HybridChat Details
Owned by
HybridChat
HybridChat
Year founded
2016
2016
HQ Location
Bengalore, India
Bengalore, India
Website
hybrid.chat
hybrid.chat
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is HybridChat?
Hybrid.chat is a No-code / Low code conversational AI tool to build:
- Smart NLP-based chatbots.
- Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
- Automation workflows
- E-commerce order management bots
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
Agent Tools
Chatra
HybridChat
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Meeting Scheduling
Search
Ticketing
Visitor Ban
Visitor Information
Visitor Typing Preview
Chatra Pre-chat Options
HybridChat Pre-chat Options
Pre-chat Options
Chatra
HybridChat
Automated Custom Greeting
Canned Replies
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Chatra
HybridChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
Chatra 3rd Party Platforms
HybridChat 3rd Party Platforms
3rd Party Platforms
Chatra
HybridChat
Feederloop
Help Scout
Median Screenshare
Slack
Upscope Co-browsing
Webhooks
Zapier
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