Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus Formilla
Compare Features, Integrations, Plugins, and Prices
Chatra Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Agent Tools
Chatra
Formilla
AI Assisted Flow
Canned Replies
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Chatra Pre-chat Options
Formilla Pre-chat Options
Pre-chat Options
Chatra
Formilla
Automated Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Chatra
Formilla
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
Widget Size and Shape
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- Formilla vs Futy
- Formilla vs Gorgias
- Formilla vs Gosquared
- Formilla vs Helpscout
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- Formilla vs Hybridchat
- Formilla vs Intercom
- Formilla vs Jivochat
- Formilla vs Kommunicate
- Formilla vs Live Agent
- Formilla vs Livechat
- Formilla vs Melibo
- Formilla vs Misterchat
- Formilla vs Nser
- Formilla vs Olark
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- Formilla vs Powr
- Formilla vs Rocket Chat
- Formilla vs Rumbletalk
- Formilla vs Slaask
- Formilla vs Smartsupp
- Formilla vs Socialintents
- Formilla vs Talkative
- Formilla vs Tawk.to
- Formilla vs Tidio
- Formilla vs Trengo
- Formilla vs Userlike
- Formilla vs Virtualspirits
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- Formilla vs Whoson