Chatra
2015
Wilmington DE, United States
chatra.com
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Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
AI Assisted Flow
Audio Notifications
Canned Replies
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Search
Visitor Ban
Visitor Information
Visitor Typing Preview
Visual Notifications
Automated Custom Greeting
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Notification Settings
Widget Position
Widget Size and Shape