Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus AcornChat
Compare Features, Integrations, Plugins, and Prices
Chatra Details
AcornChat Details
Owned by
AcornChat
AcornChat
Year founded
2022
2022
HQ Location
Hamilton County IN, United States
Hamilton County IN, United States
Website
acornchat.com
acornchat.com
No data available
No data available
AcornChat Notable Customers
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is AcornChat?
AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.
The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.
Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.
Agent Tools
Chatra
AcornChat
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Chatra Pre-chat Options
AcornChat Pre-chat Options
Pre-chat Options
Chatra
AcornChat
Automated Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Chatra
AcornChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Remove -Powered by-
Widget Icon
Widget Position
Widget Size and Shape
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