Owned by
Chatra
Chatra
Year founded
2015
2015
HQ Location
Wilmington DE, United States
Wilmington DE, United States
Website
chatra.com
chatra.com
LinkedIn
X (Twitter)
Chatra versus 3CX
Compare Features, Integrations, Plugins, and Prices
Chatra Details
3CX Details
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
Agent Tools
Chatra
3CX
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Search
Ticketing
Visitor Ban
Visitor Information
Visitor Typing Preview
Pre-chat Options
Chatra
3CX
Agent Status
Automated Custom Greeting
Custom Greeting
Email Capture
Inactivity Message
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Chatra
3CX
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Animation
Widget Position
Widget Size and Shape
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