Owned by
Chatlio
Chatlio
Year founded
2014
2014
HQ Location
Seattle WA, United States
Seattle WA, United States
Website
chatlio.com
chatlio.com
LinkedIn
X (Twitter)
Chatlio versus Olark
Compare Features, Integrations, Plugins, and Prices
Chatlio Details
Olark Details
Owned by
Olark
Olark
Year founded
2008
2008
HQ Location
Ann Arbor MI, United States
Ann Arbor MI, United States
Website
olark.com
olark.com
No data available
No data available
Chatlio Notable Customers
What is Chatlio?
Chatlio is a chat service that allows agents to chat from Slack directly.
Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!
If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.
Chatlio Pricing details
What is Olark?
Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.
Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.
Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.
To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.
Olark Pricing details
Chatlio Agent Tools
Olark Agent Tools
Agent Tools
Chatlio
Olark
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Survey
File Sharing
Geo Tracking
Internal Notes
Keyboard Shortcuts
Mark as Spam
Notifications Audio
Notifications Visual
Screenshots
Search
Tags
Visitor Ban
Visitor Information
Visitor Page Tracking
Chatlio Pre-chat Options
Pre-chat Options
Chatlio
Olark
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Offline Form
Pre Chat Form
Triggers
Widget Customization
Chatlio
Olark
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget CSS Editing
Widget Position
Widget Size and Shape
Pricing information
| Prices Chatlio | Payment model | Prices Olark |
|---|---|---|
| The $29/month plan has a limit of 2 agents, all other plans have no limits on the amount of agents | Price per Agent |
|
| Monthly platform Fee | |
| Other costs |
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