Chatlio
2014
Seattle WA, United States
chatlio.com
Compare Features, Integrations, Plugins, and Prices
Chatlio is a chat service that allows agents to chat from Slack directly.
Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!
If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Geo Tracking
Internal Messaging
Internal Notes
Notifications Audio
Notifications Visual
Screenshots
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Automated Custom Greeting
Canned Replies
Conversation Routing
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Colors
Notification Settings
Remove -Powered by-
Widget Animation
Widget Behaviour
Widget CSS Editing
Widget Mobile
Widget Position
Widget Size and Shape