Owned by
Chatlio
Chatlio
Year founded
2014
2014
HQ Location
Seattle WA, United States
Seattle WA, United States
Website
chatlio.com
chatlio.com
LinkedIn
X (Twitter)
Chatlio versus Gorgias
Compare Features, Integrations, Plugins, and Prices
Chatlio Details
Gorgias Details
Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
No data available
No data available
Chatlio Notable Customers
What is Chatlio?
Chatlio is a chat service that allows agents to chat from Slack directly.
Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!
If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
Agent Tools
Chatlio
Gorgias
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Transcripts
Customer Satisfaction Survey
Email Forwarding
File Sharing
Geo Tracking
Internal Notes
Order Tracking
Screenshots
Ticketing
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Chatlio Pre-chat Options
Pre-chat Options
Chatlio
Gorgias
Agent Status
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Pre Chat Form
Product Cards
Quick Replies
Triggers
Widget Customization
Chatlio
Gorgias
Avatar / Profile Picture / Logo
Colors
Remove -Powered by-
Widget Behaviour
Widget CSS Editing
Widget Position
Widget Size and Shape
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- Gorgias vs Crisp
- Gorgias vs Drift
- Gorgias vs Elfsight
- Gorgias vs Feederloop
- Gorgias vs Formilla
- Gorgias vs Freshchat
- Gorgias vs Futy
- Gorgias vs Gosquared
- Gorgias vs Helpscout
- Gorgias vs Hubspot
- Gorgias vs Hybridchat
- Gorgias vs Intercom
- Gorgias vs Jivochat
- Gorgias vs Kommunicate
- Gorgias vs Live Agent
- Gorgias vs Livechat
- Gorgias vs Melibo
- Gorgias vs Misterchat
- Gorgias vs Nser
- Gorgias vs Olark
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- Gorgias vs Rocket Chat
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- Gorgias vs Slaask
- Gorgias vs Smartsupp
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- Gorgias vs Talkative
- Gorgias vs Tawk.to
- Gorgias vs Tidio
- Gorgias vs Trengo
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