Owned by
Chatlio
Chatlio
Year founded
2014
2014
HQ Location
Seattle WA, United States
Seattle WA, United States
Website
chatlio.com
chatlio.com
LinkedIn
X (Twitter)
Chatlio versus Formilla
Compare Features, Integrations, Plugins, and Prices
Chatlio Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
Chatlio Notable Customers
What is Chatlio?
Chatlio is a chat service that allows agents to chat from Slack directly.
Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!
If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Agent Tools
Chatlio
Formilla
Canned Replies
Channel Switching
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Geo Tracking
Screenshots
Visitor Information
Visitor Page Tracking
Chatlio Pre-chat Options
Formilla Pre-chat Options
Pre-chat Options
Chatlio
Formilla
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Chatlio
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget Behaviour
Widget CSS Editing
Widget Position
Widget Size and Shape
3rd Party Platforms
Chatlio
Formilla
Slack
Webhooks
Zapier
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