Chatlio versus Feederloop

Chatlio is a chat service that allows agents to chat from Slack directly.

Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!

If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.

The Feederloop chat widget provides seamless video, audio, and screen-sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text-based chat widgets by providing a complete audio/visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

• Audio or video chat.
• In-call or anonymous screen sharing.
• Intelligent call routing to agents and teams.
• Customers can leave voice messages when agents are unavailable.
• Replays allow your team to watch screen share sessions retroactively.
• It can be used as a stand-alone widget or integrated with other live chat software like Intercom, JivoChat, and Twak.to (more app store integrations coming soon).

Feederloop shines in customer support, onboarding, and sales by creating a seamless real-time audio/visual communication channel between companies and their customers.