Chatlayer
2018
Antwerp, Belgium
chatlayer.ai
Compare Features, Integrations, Plugins, and Prices
Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.
Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
Canned Replies
Channel Switching
Chat History
Chat Rating
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Order Tracking
Ticketing
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Agent Status
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Product Cards
Quick Replies
Triggers
Avatar / Profile Picture / Logo
Colors
Widget Position