Owned by
Chatlayer
Chatlayer
Year founded
2018
2018
HQ Location
Antwerp, Belgium
Antwerp, Belgium
Website
chatlayer.ai
chatlayer.ai
LinkedIn
X (Twitter)
Chatlayer versus Chatwoot
Compare Features, Integrations, Plugins, and Prices
Chatlayer Details
Chatwoot Details
Owned by
Chatwoot, Inc.
Chatwoot, Inc.
Year founded
2016
2016
HQ Location
Dover DE, United States
Dover DE, United States
Website
chatwoot.com
chatwoot.com
What is Chatlayer?
Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.
Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.
What is Chatwoot?
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
Agent Tools
Chatlayer
Chatwoot
Canned Replies
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Message Filter
Tags
Typing Indicator
Chatlayer Pre-chat Options
Chatwoot Pre-chat Options
Pre-chat Options
Chatlayer
Chatwoot
Agent Status
Canned Replies
Conversation Routing
Email Capture
Pre Chat Form
Product Cards
Chatlayer Widget Customization
Chatwoot Widget Customization
Widget Customization
Chatlayer
Chatwoot
Colors
Visitor Pop out Window
Chatlayer 3rd Party Platforms
Chatwoot 3rd Party Platforms
3rd Party Platforms
Chatlayer
Chatwoot
Dialogflow
Dyte Video & Voice Call
Google Translate
Slack
Webhooks
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