Chatlayer
2018
Antwerp, Belgium
chatlayer.ai
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Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.
Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
Audio Notifications
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Search
Visitor Ban
Visitor Typing Preview
Visual Notifications
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Colors
Notification Settings
Widget Position
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