Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
LinkedIn
X (Twitter)
Chaport versus melibo
Compare Features, Integrations, Plugins, and Prices
Chaport Details
melibo Details
Owned by
MakeIT Consulting GmbH & Co. KG
MakeIT Consulting GmbH & Co. KG
Year founded
2021
2021
HQ Location
Frankfurt am Main, Germany
Frankfurt am Main, Germany
Website
melibo.de
melibo.de
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
What is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
Chaport Agent Tools
melibo Agent Tools
Agent Tools
Chaport
melibo
AI Assisted Flow
Audio Notifications
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Search
Visitor Ban
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
Chaport Pre-chat Options
melibo Pre-chat Options
Pre-chat Options
Chaport
melibo
Canned Replies
Custom Greeting
FAQ
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Widget Customization
Chaport
melibo
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
3rd Party Platforms
Chaport
melibo
Hubspot
Pipedrive
Zapier
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